Terms & conditions
All purchases are subject to acceptance of the following terms and conditions.
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It is your responsibility to inspect the goods immediately upon receipt and contact us by telephone or e-mail with your order reference number if you do not receive your correct order or the items appear to be damaged or faulty within 48 hours.
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If we do not receive notification within 48 hours, any shortage, damage or other deficiency will be deemed to have occurred after delivery to you.
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All products and product information available on this web site are intended for qualified professionals.
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Customers should be competent in using the products sold on this website. Matrigen Cosmetics UK will not be held responsible for any injury or damages in unqualified users of our products & we (Matrigen Cosmetics UK) reserve the right to withdraw any offer at any time without any prior notice.
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We reserve the right to refuse service to anyone for any reason at any time.
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As a trained professional , it is your responsibility to ensure that you are insured for products that you are using. Products on this site are not for sale to members of the general public.
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Please read the terms and condition carefully and do not hesitate to contact us if you require further information or clarification. If you do not accept these terms and conditions, please discontinue your purchase.
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** Checkout Disclosure - Klarna **
Klarna's [Pay in 3] [Pay in 30] is an unregulated credit agreement. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees apply. By continuing I accept the [Pay Later Terms] [Pay in 3 terms].​
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This web site is made available by us, JulyKorBeauty LTD T/A Matrigen Cosmetics UK and all references to 'we' and 'us' are to Salon Supplies. All visitors to our web site are referred to as 'you'.
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1. The Contract between us
To make a purchase from our web site, you must complete the on-line registration form.
A binding contract for the sale and purchase of goods between you and us will only come into effect when we issue to you confirmation of order and an order reference number to the e-mail address provided by you on the registration form. We are not obliged to accept any order(s) you submit.
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2. Price and payment
We reserve the right to revise at any time the price of goods offered for sale on our web site without notice. All orders for goods are subject to availability and Matrigen Cosmetics UK reserves the right to refuse to supply to any individual or company for whatever reason.
Although Matrigen Cosmetics UK tries to ensure that prices on this web site are accurate, errors can sometimes occur.
All prices are included of VAT and are quoted in Pounds Sterling unless otherwise stated.
Payment in full is required to be made by (any of the following credit cards Visa, Mastercard, Maestro, or Stripe) through this web site prior to dispatch of goods.
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3. Please be aware that we accept International Orders only in private, so please get in touch to discuss your shipping quote.
As we have to rely on carriers etc, no deliveries can be guaranteed, although every effort will be made to carry out the delivery on the stated day.
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4. Tax and other charges
All local customs, excise, value added and import taxes are your responsibility and we will not pay these charges.
In addition, we will not be responsible for any costs, fines, taxes or duties incurred as a result of goods being seized outside the United Kingdom. We will not provide any refunds or credit notes in these circumstances.
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5. Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
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We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
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6.We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Your submission of personal information through the store is governed by our Privacy Policy, available upon request. Your privacy is of upmost importance of us and is stored in a secure server with no external access.
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7. In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
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8.We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
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In no case shall Matrigen Cosmetics UK, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
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By selecting the checkmark, you affirm your status as a Certified Expert or Registered Injector. The following text outlines the professional terms and conditions for Matrigen Cosmetics UK:
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Qualifications and Certification:
By selecting the checkmark or Tikmark at the Checkout Page You acknowledge and confirm that you possess the necessary qualifications, certifications, and expertise required for the professional services related to Matrigen Cosmetics UK. This includes but is not limited to skincare consultations, product recommendations, and treatments.
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Compliance with Regulations:
You agree to adhere to all relevant laws, regulations, and industry standards applicable to your profession within the United Kingdom. This includes compliance with health and safety guidelines, licensing requirements, and any changes in legislation.
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Professional Conduct:
You shall conduct yourself in a professional and ethical manner at all times when representing Matrigen Cosmetics UK. This includes providing accurate information, honest recommendations, and respectful communication with clients and colleagues.
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Liability:
While providing professional services, you accept responsibility for your actions and recommendations. Matrigen Cosmetics UK shall not be held liable for any professional decisions or their consequences made by you.
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Amendments to Terms:
Matrigen Cosmetics UK may update or modify these terms and conditions as needed. You will be informed of any changes, and your continued provision of professional services implies acceptance of the updated terms.
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Governing Law:
These terms and conditions are governed by the laws of the United Kingdom, and any disputes arising from this professional relationship shall be resolved in accordance with UK law.
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​International Shipping Terms & Conditions
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Products shipped outside of the U.K. may be subject to taxes, customs duties, and fees charged by the authorities of the country of importation ("Import Fees").
Please note that Matrigen Cosmetics UK does not assume responsibility for any customs charges, import duties, or taxes incurred during international shipping. These fees are the responsibility of the recipient and may be imposed by the customs authorities of the destination country. We recommend checking with your local customs agency for information on potential charges before placing an international order with us. We (JulyKorBeauty LTD T/A Matrigen Cosmetics UK) are unable to issue any refund for your parcel not passing customs in the recipient country.
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By clicking the checkmark, you confirm your understanding and acceptance of these professional terms and conditions.